Feature PBX is our comprehensive hosted communications solution that utilises the latest Cisco IP handsets. The service is feature rich and has an emphasis on control and administration, allowing configuration that is tailored exactly to your business’s requirements (even if these requirements frequently change).
With this versatility you can manage your communications more effectively by ensuring you have the latest call features at your fingertips which include Call Recording, Fraud Prevention Management, Call Barring, and many other useful features which are all managed through an easy to use online portal, and all this without having to buy an expensive PBX.
Feature PBX is provided with a wide range of call handling and management features as standard, all operated through an easy to use web portal.
Our Feature PBX web portal and hosted platform are designed, owned and managed by us on our own servers in our own dedicated data centres. We also provide the connectivity so there are no third parties links in the communication chain.
Our web portal is at the heart of our platform and is where you access Invoices, Call-Data-Records, Call Recordings plus the complete management of your communications.
You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new ones. Whatever you choose, your number will always go wherever your business goes.
Below is a list of market leading features our platform provides:
With the Cisco 8861 IP handset, you can increase personal productivity through an engaging user experience that is both powerful and easy-to-use. The IP Phone 8861 combines an attractive new ergonomic design with wideband audio for crystal clear voice communications.
The phone offers an easy-to-use interface and provides clear sound quality
The Cisco 8861 supports wired Ethernet and Wi-Fi with integrated antenna
The full-duplex speakerphone gives you flexible calls with hands free
The phone is compatible with the Kensington Security Slot antitheft system
Searchable local and global phonebook
IEEE POE class 4. The phone is compatible with both IEEE 802.3af and 802.3at
Headset connection via Bluetooth or RJ-9 audio port
You can install the phone on a wall using an optional wall-mount kit
Bring life to your desk - This fully-featured executive handset is ideal for users who handle large volumes of calls. Well suited for executives, management, admin staff, contact centre supervisors.
Full-duplex speakerphone allows gives you flexibility in placing and receiving calls
White backlit, greyscale, 3.5" 396×162 pixel-based display
The handset is a standard wideband-capable audio handset
16 fixed function keys plus 4 soft keys
G.711, 729, 722, voice codecs (high quality sound)
The phone supports user-adjustable ring tones
The phone supports IEEE 802.3af PoE (Class 1)
The phone can be installed on a wall using optional wall-mount kit
The Gigaset R650H handset is dust and waterproof according to IP65 standards as well as the added benefit of shock resistance. With added durability, this makes it the perfect business phone in tough locations like workshops, factory surroundings, construction sites and other challenging work environments.
Large 1.8" TFT illuminated display
Easy to use user interface with 2 colour schemes
Dust and water resistant according to IP65
Vibration and flashing alerts
Handy LED pocket torch
Handsfree talking with brilliant sound quality
Phonebook for up to 200 entries
Headset connection via 2.5mm jack
The Cisco IP Phone 8800 Key Expansion Module extends the capabilities of Cisco IP Phone 8851, 8861, and 8865 models with additional buttons and a color LCD display. This key expansion module adds 18 physical keys with access to 18 additional keys, using the page keys, for a total of 36 additional keys. You can connect up to three 8800 KEMs to the IP Phone 8861 and 8865, and up to two 8800 KEMs to the IP Phone 8851.
The module has 18 physical buttons (36 using page keys)
Connect up to three 8800 KEMs to the Cisco IP Phone 8861
Illuminated keys which allow for easy identification of line status
36 Programmable Keys
Ergonomic design with colour screen
Ideal for receptionists
Mobile twinning enables you to have your desk-phone and your mobile phone simultaneously ring which means you can still answer the call even when you are away from your main phone. You will always remain in contact, and will never miss that important call again.
CRM Integration connects your telephone to your office computer, making you more productive. When a call is received at your telephone, the caller's telephone number is displayed on your computer screen in a small, discreet notification window.
CRM Integration can also connect to your company's databases to look up the name of the caller for you and display it. This will allow you to know who is calling even before answering the phone. You can also use the buttons on the notification window to answer the call, or to go to the caller's record in the CRM application, saving you valuable time during the call. As well as "popping" inbound callers' details, CRM Integration allows you to quickly and easily dial from your computer and to search for contacts.